Resort rules

These rules apply for the entire period within Club Vila Bran services are available on the site.

1. The consumption of drinks and food, purchased from outside the club, is strictly prohibited inside Club Vila Bran.

2. To be recognized as tourists staying at Club Vila Bran and to benefit from the leisure base, upon check-in, you will receive a bracelet which is mandatory to wear on your hand.

3. The tourist is responsible for keeping in good condition the contracted rooms, the common spaces and the goods contained therein and will pay to the provider any damages caused.

4. Any claim of the beneficiary regarding the services, will be made in writing, on the spot and will be resolved by the provider in maximum 24 hours. Any other complaints will not be considered.

5. Club Vila Bran is not responsible for the goods or values ​​of tourists, that were not delivered at reception against receipt.

6. The accommodation rates do not include the facilities of the leisure base and the entertainment facilities (concerts, recitals, plays, games, contests, etc.). These are offered free of charge and are available in compliance with Club Vila Bran conditions and rules. Club Vila Bran is not responsible for the seriousness of the artists / bands, in case of cancellation / delay to the events scheduled by Club Vila Bran.

Club Vila Bran is not responsible for the possible effects of natural disasters, snowfalls or various works that could cause road traffic blocking, water supply, gas or electricity.

Inside Club Vila Bran are numerous recreational facilities, sports fields, swimming pools, playgrounds, pets or wildlife. Their use for leisure, play or sport, is at the sole responsibility or responsibility of the accompanying parents. Club Vila Bran and its staff are not responsible for any accidents or problem that may arise. Decent behavior is required. Any disturbing, abusive, violent or threatening behavior of the Beneficiary may result in termination of the stay and the termination of the Beneficiary and his companions. Club Vila Bran reserves the right to select its clients.

7. In the complex, in the public spaces (restaurant, swimming pool, games room, terraces, etc.) it is not allowed access with pets.

8. No smoking is allowed in the restaurant (regardless of whether it is electronic cigarette, steam cigarette or cigarette).

9. There is no medical office within the complex; Club Vila Bran does not organize children camps, it can provide accommodation services and meals for groups.

10. Only the tourists dressed in a decent manner are allowed in the restaurant.

11. There is no baby-sitting service in the complex; the responsibility for children rests entirely with the accompanying adults.

12. Sports equipment and / or swimming accessories are offered free of charge, within availability and in exchange for a mandatory guarantee (room key or 50 RON).

13. Check in is starting at 16.00 o’clock.

14. Check out is made until 11.00 o’clock.

15. The restaurant opens at 9.00, the last order in the kitchen can be made at 21.00, the restaurant closes at 22.00.

16. The minimum number of nights for the weekend is 2 nights (Fridays and Saturdays), except the periods with mandatory minimum stay conditions, several nights (May 1st , June 1st , etc.).

17. During the season, 12.06 - 12.09.2020, reservations are made for a minimum of 5 nights of accommodation.

18. Reservations cannot be modified and / or canceled in any way, and the amounts paid in advance are considered guarantees and are not refundable, carry-over, returnable.

19. The room and apartments can accommodate up to 2 adults (with 1 or maximum 2 children, depending on the age and type of room / apartment).

Children rate (stay in the room / apartment / Căsuța Scufiței Roșii and Căsuța lui Bambi with 2 adults)

- 0-2.99 years, at the date of the stay

- free of charge (unless extra bed is required);

- counter-cost (30 lei / bed / day) if the room space allows (Club Vila Bran administration decision);

- 3 - 15.99 years, at the date of the stay, 30 lei / day / child will be paid - whether there is the possibility of equipping the room with an extra bed, and if the child shares the bed with the parents (the decision of the Club Vila Bran administration); the third bed is a wooden bed only in the rooms that are marked in the asterix table, all the other extra beds that are added in the rooms are folding beds.

- 16-17.99 years, at the date of the stay, 50 lei / day / child will be paid - whether there is the possibility of equipping the room with an extra bed, and if the child shares the bed with the parents (the decision of the Club Vila Bran administration); the third bed is a wooden bed only in the rooms that are marked in the asterix table, all the other extra beds that are added in the rooms are folding beds.

Exceptions are the holidays and special offers.

20. All reservations, regardless of their origin, are paid in RON, unless otherwise specified.

21. Some promotional offers are only available online and are sold exclusively on the Internet, so they will not be available or sold in any form at the Reception.